LAST UPDATED: August 2026
La Belle Leotards ("La Belle", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, make a purchase, place a leotard hire booking, contact us, subscribe to marketing communications or otherwise interact with La Belle Leotards.
Please read this Privacy Policy carefully to understand how we handle your personal information.
1. WHO WE ARE
La Belle Leotards is operated by LA BELLE LEOTARDS LTD, a company registered in England and Wales under company number 16189829.
Our registered office is Unit 5, Tigers Gymnastics Centre, Chapman Way, Southborough, Royal Tunbridge Wells, Kent, TN2 3EF.
For the purposes of UK data protection law, LA BELLE LEOTARDS LTD is the data controller where we determine how and why your personal information is processed.
If you have any questions about this Privacy Policy, how we use your personal information, your data protection rights or wish to make a data protection complaint, please contact us.
2. INFORMATION WE COLLECT
The personal information we collect depends on how you interact with La Belle Leotards.
We may collect personal and contact information including your name, email address, telephone number, billing address, delivery address and other contact information you provide to us.
We may collect account information associated with an online customer account where this functionality is available.
When you make a purchase, we may collect order and transaction information including the products purchased, amounts paid, order history, refunds, delivery information and information relating to your transaction with La Belle Leotards.
When you make a hire booking, we may collect information including the hire set booked, hire dates, booking details, hire agreement information, delivery and return information, correspondence relating to your hire and information relating to the condition, loss, theft, damage, missing or unreturned hired leotards.
We may process information relating to payments, payment status, refunds and transaction references. Payment card information may be collected and processed directly by the payment service used to process your transaction rather than being stored directly by La Belle Leotards.
We may collect communications including emails, enquiries, customer service messages and other correspondence between you and La Belle Leotards.
Where applicable, we may collect your marketing preferences, including whether you have chosen to receive marketing communications from us or have opted out of receiving them.
When you use our website, technical and usage information may be collected, including your IP address, browser type, operating system, device information and information about how you interact with our website.
Information may also be collected through cookies and similar storage and access technologies used on our website.
3. HOW WE COLLECT YOUR INFORMATION
We may collect personal information directly from you when you place an order, make a hire booking, create or use a customer account, provide delivery or billing information, make a payment, contact us with a question or enquiry, communicate with us regarding an order or hire, subscribe to marketing communications, exercise your data protection rights, make a data protection complaint or otherwise provide information to us.
Certain technical, usage and device information may be collected automatically when you use our website through cookies and similar technologies.
We may also receive personal information from third parties involved in providing our website, products and services, such as ecommerce, payment, delivery and technology service providers.
Where personal information is obtained from another source rather than directly from you, we will handle that information in accordance with applicable data protection law and provide any privacy information required by law.
4. INFORMATION YOU ARE REQUIRED TO PROVIDE
In some circumstances, we require certain personal information in order to enter into or perform a contract with you.
For example, we may require your name, contact details, delivery address and appropriate payment information in order to process and fulfil an order or hire booking.
If you do not provide information that is necessary for us to provide a requested product or service, we may be unable to process or fulfil your order or booking.
Where information is optional, choosing not to provide it will not generally prevent you from purchasing our products or services.
5. HOW WE USE YOUR INFORMATION
We may use your personal information to process and fulfil purchases and hire bookings, take or arrange payments, reserve hire sets, prepare and dispatch orders, arrange deliveries and returns, issue refunds, administer hire periods and provide customer support.
We may also use your information to manage our relationship with you and send necessary communications such as order confirmations, booking information, delivery updates, return information and responses to enquiries.
For leotard hire bookings, information may be used to administer hire agreements and deal with late or incorrect returns, loss, theft, damage, missing or unreturned leotards, unauthorised use or other matters relating to hired leotards.
Where reasonably necessary, information relating to a hire may also be used to protect or recover La Belle Leotards property, establish or investigate responsibility for loss or damage, administer applicable surcharges or other charges, recover amounts lawfully owed, prevent or investigate fraud or misuse, and establish, exercise or defend legal claims.
We may use appropriate information to operate, maintain and improve our website and services, troubleshoot problems, protect La Belle Leotards and our customers, detect and prevent fraud or misuse and maintain appropriate business records.
We may also process information where necessary to comply with applicable legal and regulatory obligations.
Where permitted by law, we may use personal information to send marketing communications about La Belle Leotards.
6. OUR LAWFUL BASES FOR PROCESSING
Under UK data protection law, we must have an appropriate lawful basis for processing your personal information.
CONTRACT: We may process personal information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you. This may include processing purchases and hire bookings, payments, deliveries, returns, refunds and related customer service.
LEGAL OBLIGATION: We may process personal information where necessary to comply with a legal obligation, including applicable accounting, tax, regulatory and record-keeping requirements.
LEGITIMATE INTERESTS: We may process personal information where this is necessary for our legitimate interests or those of another party, provided those interests are not overridden by your interests, rights or freedoms. Depending on the circumstances, our legitimate interests may include operating and protecting our business, preventing and detecting fraud or misuse, protecting or recovering hired leotards and other property, recovering amounts lawfully owed, maintaining appropriate business records, improving our website and services, dealing with disputes and complaints, and establishing, exercising or defending legal claims.
Where we rely on legitimate interests, we consider whether the processing is necessary for the relevant purpose and balance our interests against the rights and interests of the individuals concerned.
CONSENT: Where we rely on your consent to process personal information for a particular purpose, you may withdraw your consent at any time.
The lawful basis relied upon will depend upon the particular purpose and circumstances of the processing.
7. ORDERS AND HIRE BOOKINGS
When you place an order or hire booking with La Belle Leotards, we process the information reasonably necessary to administer and fulfil that transaction.
For purchases, this may include arranging payment, preparing and dispatching your order, communicating with you and dealing with returns, refunds or customer service enquiries.
For hire bookings, this may additionally include reserving hired leotards, administering the hire, arranging delivery and return, monitoring the return of La Belle Leotards property and dealing with loss, theft, damage, missing leotards, late or incorrect returns or other matters relating to the hire.
We may retain appropriate records relating to orders and hires where necessary for contractual, legal, accounting, tax, insurance, dispute-resolution or legitimate business purposes.
8. PAYMENT INFORMATION
Payments made through our website may be processed using third-party payment services.
Payment providers may collect and process payment information such as card details and billing information where necessary to process a transaction.
La Belle Leotards may receive information relating to a transaction, such as the amount paid, payment status, transaction reference and information relating to refunds, where necessary for order administration, accounting and other legitimate business purposes.
9. DELIVERY AND RETURNS
We may provide postal, courier or delivery providers with the personal information reasonably necessary to deliver or return your order.
This may include your name, delivery or return address, contact details and other information reasonably required to administer or track the delivery.
For hire bookings, tracking and delivery information may also be used to establish when hired leotards were dispatched, delivered and returned.
10. MARKETING COMMUNICATIONS
Where permitted by law, we may send you information about La Belle Leotards products, services, launches, offers and other relevant news.
Customers may be given the opportunity to opt in to receive email marketing communications from La Belle Leotards, including during checkout or sign-in.
Where consent is required, we will only send the relevant marketing communications where the required consent has been provided.
In circumstances where applicable law permits us to send electronic marketing without separate consent, such as where the requirements of the existing-customer soft opt-in are satisfied, we will only do so where the applicable legal requirements have been met.
We may send abandoned-checkout communications to eligible email subscribers where appropriate.
You can unsubscribe or opt out of marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.
Opting out of marketing communications will not prevent us from sending necessary service communications relating to an order, hire booking or other service you have requested.
11. SHARING YOUR INFORMATION
We may share personal information with third parties where reasonably necessary to operate our business, provide our products and services, protect our legitimate interests or meet our legal obligations.
Depending on the services used by La Belle Leotards, recipients may include ecommerce and website service providers, payment processors, postal and delivery providers, website hosting and technology providers, email and communications providers, analytics providers, marketing service providers, professional advisers such as accountants, insurers and legal advisers, fraud prevention or security providers, and government, regulatory or law enforcement authorities where disclosure is required or permitted by law.
Where a hired leotard is lost, stolen, seriously damaged, missing or not returned, relevant information may be shared where reasonably necessary to investigate the matter, make or respond to an insurance claim, recover La Belle Leotards property, recover amounts lawfully owed, or establish, exercise or defend legal claims.
Where a third party processes personal information on our behalf, we take appropriate steps where required to ensure that the information is handled in accordance with applicable data protection law.
If La Belle Leotards is involved in a business sale, merger, restructuring or transfer, relevant personal information may be disclosed or transferred as part of that transaction where lawful.
We do not sell your personal information.
12. INTERNATIONAL DATA TRANSFERS
Some third-party services used to operate our website or provide our services may process or store personal information outside the United Kingdom, including in the United States.
Where personal information is transferred internationally and UK data protection law requires safeguards for that transfer, appropriate safeguards will be used in accordance with applicable law.
Depending on the circumstances, this may include transferring information to a country covered by UK adequacy regulations or using appropriate contractual or other legally recognised safeguards.
Where applicable, you may contact us for further information about the safeguards used in relation to international transfers of your personal information.
13. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and may use other storage and access technologies to operate the website, provide functionality, remember preferences, understand website performance and usage and, where applicable, support advertising, marketing or personalisation.
Some cookies and similar technologies are strictly necessary for the website or services to function.
Where consent is required for non-essential cookies or similar technologies, those technologies will not be used unless and until the required consent has been obtained.
Where consent is required, you will be provided with an appropriate opportunity to make your choice and manage your available preferences. You can subsequently change or withdraw your consent through the cookie settings made available on our website.
Further information about the cookies and similar technologies used on our website and the choices available to you is available through our cookie settings and, where provided, our Cookie Policy.
14. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for any additional period required or permitted by law.
Different categories of personal information may therefore be retained for different periods.
When determining an appropriate retention period, we consider the nature and amount of the information, why it was collected, whether it remains necessary for the relevant purpose, applicable legal, accounting, tax, contractual, insurance and regulatory requirements, potential disputes or claims, fraud-prevention and security requirements, and the risks associated with continued retention.
Where information must be retained to comply with legal, accounting or tax obligations, we will retain it for the period required by those obligations.
When personal information is no longer required, we will take appropriate steps to delete, anonymise or securely dispose of it.
15. SECURITY
We take appropriate technical and organisational measures designed to protect personal information against accidental or unlawful loss, destruction, alteration, disclosure or unauthorised access.
Access to personal information is restricted where appropriate to those who reasonably require it for legitimate purposes.
Where third-party providers process personal information in connection with services provided to La Belle Leotards, we take appropriate steps where required to ensure that personal information is handled in accordance with applicable data protection requirements.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
16. AUTOMATED DECISION-MAKING AND PROFILING
La Belle Leotards does not currently make solely automated decisions using personal information that produce legal or similarly significant effects on customers.
Third-party technology, ecommerce, security or payment services may use automated processes as part of providing their services, for example for security or fraud prevention.
If La Belle Leotards introduces solely automated decision-making that produces legal or similarly significant effects on individuals, we will provide the information required by applicable data protection law.
17. YOUR DATA PROTECTION RIGHTS
Depending on the circumstances and subject to applicable law, you may have the right to request access to the personal information we hold about you.
You may have the right to ask us to correct personal information that is inaccurate or incomplete and, in certain circumstances, to request that your personal information is erased or that the processing of your personal information is restricted.
You may have the right to object to certain processing of your personal information, including the right to object to direct marketing.
Where the right to data portability applies, you may have the right to request the transfer of certain personal information to you or another organisation.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
You may also have applicable rights relating to solely automated decision-making.
These rights are subject to applicable legal conditions and exemptions and therefore may not apply in every circumstance.
If you wish to exercise any of your data protection rights, please contact us.
We may need to request appropriate information to confirm your identity before fulfilling certain requests.
We will respond to requests within the time limits required by applicable data protection law.
18. CHILDREN'S PRIVACY
La Belle Leotards sells products that may be intended for children and young gymnasts. However, leotard hire bookings must be made by a person aged 18 or over.
An adult customer may provide information relating to a child or young gymnast where reasonably necessary, for example when seeking sizing or product advice. We ask customers not to provide unnecessary personal information about children.
We do not knowingly seek to collect unnecessary personal information from children.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.
19. DATA PROTECTION COMPLAINTS
If you have a concern or complaint about how La Belle Leotards collects, uses, stores, shares or otherwise handles your personal information, you can make a data protection complaint by contacting us.
We will facilitate the making of data protection complaints and will acknowledge receipt of a data protection complaint within 30 days.
We will take appropriate steps to investigate the complaint without undue delay and will keep you informed about the progress of the complaint where appropriate. We may contact you where further information is reasonably required to investigate your concerns.
Once we have considered the complaint, we will inform you of the outcome without undue delay.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
You do not have to contact us before making a complaint to the ICO, although we would welcome the opportunity to address your concerns.
20. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, service providers, legal requirements or privacy practices.
When changes are made, the Last Updated date at the top of this Privacy Policy will be updated accordingly.
Where required, we will take appropriate steps to bring significant changes or new uses of personal information to your attention before the relevant new processing begins.
We recommend reviewing this Privacy Policy periodically.
21. CONTACT US
If you have any questions about this Privacy Policy, how we use your personal information or your data protection rights, or if you wish to exercise any of those rights or make a data protection complaint, please get in touch.
